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Terms of Use and Privacy Statement

What is the Forage Candle Affiliate Program and how does it work?
The Forage Candle Affiliate Program is a service that allows participating websites and blogs to earn commissions on sales referred to Forage Candle using specially tracked links. We provide you with custom links and banners that you can post on your website. Then when a visitor you’ve referred to us makes a purchase, we’ll keep track and give you a commission on the sale.

How do I sign up?
Sign up for the Forage Candle Affiliate Program by visiting https://forage-usa.com/pages/become-an-affiliate. Once you submit your application, we will review and either accept or reject the application within 1-5 business days.

Is my website eligible for the Affiliate Program?
We accept websites with content and visual appeal that align well with our brand, mission, and ethos. We welcome all applications but reserve the right to refuse membership or revoke a membership at any time and for any reason at our sole discretion.

Are there any fees?
No. There are no fees associated with the Forage Candle Affiliate Program. It is completely free to participate.

If I have multiple websites, do I need to apply separately for each?
Yes. You should apply each website separately as each website is subject to approval by our staff. 

What is your commission rate?
Commissions start at 10%. High volume affiliates may be eligible for higher commission levels up to 20%.

What is the average order size?
The average order size at Forage Candle is $159+. Commissions are not charged on tax or shipping.

Is there a minimum annual threshold?
There is no minimum sales level required to remain in the program, but you will not receive a commission via PayPal until you earn $50 in commissions.

Will you provide extra support for high-traffic websites?
Yes.  Contact us and we’ll be happy to help you with your affiliate efforts.

Do I receive any discounts on Forage Candle products since I’m an affiliate?
No. However, we recommend you purchase your orders through your own links so you can earn commission on the sales, which often will be a greater amount than our standard discounts.

Can I use images from Forage Candle on my websites?
All of the content on the Forage Candle website is protected by copyright. You may use images and content from our websites in the promotion of our products on your own website, however all images must be attributed and/or used in conjunction with the sale of the product through the affiliate programs. The images cannot be used in the general design of your website. If you have a special circumstance that requires the use of any photos, product images or content in a manner that is not consistent with the policy stated above, please contact us for written approval prior to the content’s use. We will actively prosecute copyright infringement should we find any instances.

Does Forage Candle have a dedicated program manager to contact for more questions?
Yes, we are committed to making our affiliates successful and our Program Manager is available to help.  Please email info@forage-usa.com for support.

How do I sign up?
You must first register and apply by visiting https://forage-usa.com/pages/become-an-affiliate using Affiliately, which is our third-party program administrator. Please note that your application will be approved faster if you use an email address that matches the website in your profile (i.e. janesmith@website.com and www.website.com). This helps prove that you own the domain listed on your profile. Regardless, we will still email you prior to acceptance for further details using the email address used during sign-up.

How do I know if my application has been received or if I have been accepted into the affiliate program?
If your application has been submitted correctly, you should receive a confirmation e-mail from Affiliately. If you do not receive this e-mail, please check your spam folder. Otherwise, you may not have finished the process correctly and should therefore resubmit your application. If approved, you will receive a Welcome e-mail from our Affiliate Manager.

How do I create links to Forage Candle?
When you add a banner or link to your website, it will be tagged with your unique affiliate ID. The easiest way to create links is to visit the Forage Candle Affiliate Dashboard Page once you’ve been approved. Once signed in, you can browse through the different categories of banners and ads under the “Banners” tab, or make a custom link to any page on the Forage Candle website. To make a custom link, visit the Dashboard page and click the “Link Generator” tab, follow the steps and your unique affiliate link will be created. 

Am I obligated to place a certain number of links on my website?
No. There is neither a minimum nor a limit. We encourage you to use as many as necessary and appropriate to improve click-through and conversion rates.

How does the affiliate program know when I should receive credit for an order?
Affiliately tracks a cookie that is automatically applied to the computer of a person who clicks on a banner or text link that has your affiliate ID number embedded within it. Each banner or link that you create is specifically tagged with your Affiliately ID number, letting us know that you deserve commission on the sales you send our way. You can access all of these banners and links by logging in to your Forage Candle Affiliate Account and choosing from any of the banners or create links. These links can be used from any website, put directly into a browser or emailed out in the case of text links. You can test a link by copying and pasting it into your browser. If you are directed to the Forage Candle website, the link is working. Do not copy and paste a landing page url from our website and confuse it for an affiliate link, since it will not track properly.

When and how do I get paid?
Forage Candle will pay your monthly commission via PayPal around the 1st of the following month. Your account needs to have a balance of $50 or more before the end of the month in order to receive a payment. Otherwise, it will continue to roll forward into the next month until the $50 minimum is reached and we can issue a payment.

What sales and revenue reports does Forage Candle provide?
Each transaction is logged on Affiliately servers and is available for review in detail under the “Orders” tab or “Payments” tab once signed in to your account. Affiliately will provide tracking of your clicks, sales and commission. Please do not contact Forage Candle for this information, since we cannot access your account.

What is your return days or cookie policy?
If a visitor comes to our websites from your website but does not purchase on that visit, you can still earn commission on sales from that customer if they return and make a purchase within seven (7) days. This works even if they navigate directly to the website on a return visit as long as they haven’t deleted their cookies.NOTE: Offers may vary, but we generally accept sales within seven (7) days of direct referral from your website or domain. We reserve the right to reduce this time period to as little as one (1) day for the use of “flash sales” or special offers, but we will always provide the cookie policy clearly within the offer.

Do I earn commission credits if someone clicks on a product on my site and then buys a different product?
Yes. You will receive full credit for any product that is purchased by a customer who clicks on your affiliate link across www.forage-usa.com

How do product returns affect my commission?
If a customer returns a product for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, your account will be debited the commission. We have a no-return policy, but once in a while there are circumstances that require a refund to be issued. However, we do have a Happiness Guarantee so that customers may exchange products for a different scent. Your commission will not be affected by exchanges. 

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