By joining our affiliate program you agree to:
- Only use marketing materials agreed upon or provided by Lumen
- Not make any claims or provide any information about Lumen that can not be found on our website or that we have provided you with
- Not place Lumen ads on any site/social channel that is different than the ones you provided in your application without written consent
Additionally, you agree to present proof of how you are promoting Lumen, if asked to do so. If you do not provide this we reserve the right to withhold funds.
Other traffic restrictions:
- No incent
- No rebroke
- No pop traffic
- No adult traffic
- No Coreg
- No survey
- No coupon/ voucher sites
- No SMS traffic
- No search traffic
- No retargeting
- No SEM/ Media buy
- No Cashback
- No Loyalty programs
- Email - only with prior approval of the text/creative
Terms & Conditions
Your obligations WELCOME TO THE LUMEN CREATOR COMMUNITY!
These Creator Program Terms and Conditions ("Terms") outline our collaborative relationship within the Lumen Creator Program (the "Program") operated by Meta Flow Ltd. (d/b/a "Lumen"). By joining the Program, you ("Creator") agree to these Terms.
1. PROGRAM PARTICIPATION
- As a valued Creator, you'll promote Lumen's products and services to your audience through the Affiliately platform (the "Platform") or as otherwise agreed.
- Your participation in the Program is subject to Lumen's written approval. We strive to build a community of aligned creators.
- As a Creator, you'll create engaging content for social media, blog posts, videos, testimonials, and other promotional materials (collectively, the "Content") as specified in the Platform or in campaign briefs.
- If you collaborate with team members to create Content, you're responsible for managing costs and ensuring they understand these Terms.
2. CONTENT GUIDELINES
- All Content will be reviewed by Lumen prior to publication and should align with our Creator Guidelines and Requirements.
- As a Creator partner, we ask that you:
- Use marketing materials agreed upon or provided by Lumen.
- Share accurate information about Lumen that's available on our website or provided directly.
- Publish content only on channels you've registered, unless otherwise agreed.
- Present products in a truthful and authentic manner.
- Clearly indicate sponsored content or commercial collaborations.
- Use the unique referral link provided in all relevant Content.
- Maintain professionalism when representing Lumen and our products.
- Follow the platform-specific guidelines for Content creation detailed in the Creator Guidelines and Requirements.
- We may occasionally ask to see how you're promoting Lumen to ensure alignment with our guidelines.
- We appreciate your commitment to keeping Content created for Lumen available unless we request its removal.
- All Content types (including YouTube videos, Stories, Reels, and TikTok videos) should follow the corresponding guidelines in our Creator Guidelines and Requirements.
3. WORKING WITHIN PLATFORM POLICIES
- We rely on you to comply with all social networks' terms and applicable regulations, including proper disclosure requirements.
- When publishing Content about Lumen, please clearly disclose your partnership with us. This transparency builds trust with your audience.
- Even with space limitations (like on Twitter), disclosures can be made via hashtags such as #sponsored, #ad, or #paid.
- We value your honest opinions and authentic experiences in your Content. Please only make factual statements about Lumen that you know to be true.
4. CONTENT STANDARDS
- As our partner, your Content should maintain high standards and avoid material that violates any law or contains offensive, discriminatory content.
- To ensure quality engagement, you are not allowed to use the following traffic sources or promotional methods to promote Lumen:
- Incentivized traffic
- Rebrokering traffic
- Pop-up/pop-under traffic
- Adult-oriented websites or content
- Co-registration offers
- Survey websites
- Coupon or voucher sites
- SMS marketing
- Search engine optimization targeting Lumen keywords
- Retargeting campaigns
- Search engine marketing or media buying
- Cashback programs
- Loyalty programs
- Email marketing - permitted only with prior approval
- To maintain clear brand positioning, please don't compete with Lumen for keywords.
- We're committed to authentic engagement and ask you to avoid activities that may lead to questionable traffic such as:
- Click Injection - Injecting fake clicks into the system.
- Click Spamming - Creating multiple or automated clicks without genuine user action.
- Cookie Stuffing - Embedding tracking cookies without user knowledge or genuine click.
- Misuse of Coupon Sites - Publishing unauthorized coupons or presenting expired coupons as valid.
- Distribution of Pirated Content - Using sites that distribute copyright-infringing or illegal content.
- Incentivized Traffic - Promising rewards or incentives to users for clicks without genuine interest in the product.
- Creation of Fake Leads or Registrations.
- Brand Bidding - Purchasing keywords that include the brand name without approval.
- Use of Bot Systems to create artificial traffic.
- URL Hijacking - Using domain names similar to or containing Lumen's name.
5. TERM AND TERMINATION
- These Terms remain in effect throughout your participation in the Program. Either party may end participation with fourteen (14) days notice.If Terms aren't met, Lumen may need to discontinue the partnership.
- Upon ending the partnership:
- Please conclude promotion activities for Lumen products.
- We ask that content relating to Lumen be removed within 48 hours.
- Lumen will process any approved compensation up to the end date.
- Lumen may continue to use already created Content per the license in Section 7, unless otherwise agreed.
6. CREATIVE OWNERSHIP AND LICENSING
- Lumen's products and services and related intellectual property rights remain the property of Lumen. By creating Content for the Program, you grant Lumen permission to use, reproduce, distribute, and display the Content across our channels. This his permission allows us to:
- Share the Content across all Lumen channels (website, social media, email, stores, etc.).
- Edit the Content as needed (while maintaining content integrity).
- Use the Content for promotion.
- Integrate the Content within campaigns and other marketing activities.
- As the Creator, you confirm that:
- You own or have proper licenses for all components in your Content.
- The Content respects intellectual property and privacy rights.
- You've obtained necessary consents from individuals appearing in the Content.
- Your Content maintains appropriate standards
7. WHITELISTING
- To help maximize your Content's reach, you agree to allow Lumen to promote your Content through paid media tools associated with your social platform accounts. This collaboration includes:
- Distributing your Content to broader audiences through paid promotion.
- Optimizing the Content for campaign performance.
- Using your account as a publishing platform for created Content.
- Managing paid promotional control of your handles within platform terms.
- Lumen commits to:
- Use these permissions only to promote agreed Content
- Manage promotion professionally
- Seek approval for substantial changes
- Remove permissions when your participation ends
- You will provide necessary permissions according to Platform guidelines and help with technical settings as needed.
8. CONFIDENTIALITY
- These Terms and non-public information about Lumen's business are considered confidential information.
- We appreciate your commitment to treating information from Lumen with care throughout and after your participation.
- Such information should only be used when performing your Program obligations.
- After your participation ends, we ask that you remove all such information from your systems within 48 hours.
9. PROTECTION OF REPUTATION
- As our partner, we ask that you help maintain Lumen's positive reputation.
- This includes avoiding content that:
- Is illegal.
- Infringes upon the personal rights or intellectual property of any third party.
- Is harmful, sexually explicit, harassing or promotes violence, discrimination or otherwise contains materials that could reasonably be considered objectionable.
- Please ensure your audience understands that your content is creator-produced rather than official Lumen content.
- We appreciate your attention to accuracy and quality in all Lumen-related content.
10. INDEMNIFICATION
- Lumen agrees to defend, indemnify and hold you harmless from any and all damages, liabilities, costs, losses and expenses (including legal costs and reasonable attorneys' fees) in connection with any claim by a third party alleging that the products provided by Lumen infringe such third party's intellectual property rights.
- You agree to defend, indemnify and hold harmless Lumen and its affiliates, directors, officers, employees and agents from any and all damages, liabilities, costs, losses and expenses (including legal costs and reasonable attorneys' fees) in connection with any and all legal claims and demands made by third parties, which may result from your breach of these Terms, or your infringement of third party's intellectual property rights.
- You will notify Lumen of any claim with respect to which you wish to be indemnified, promptly after becoming aware thereof and will allow Lumen to control the defense and settlement of such claim.
11. LIMITATION OF LIABILITY
- In no event shall Lumen be liable to you for any indirect, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or other expenses, even if such losses or damages were foreseeable and whether or not Lumen had been advised of the possibility of these losses or damages.
- The liability of Lumen will be limited to and will not exceed the amounts paid to you by Lumen in commissions during the six months immediately prior to the claim.
- If you become aware of damages and/or losses that you want to claim from Lumen, you are required to do so within a reasonable time. Any failure to provide notice to Lumen within such reasonable time will automatically lead to Lumen not being liable.
12. RELATIONSHIP STATUS
- You are an independent contractor. This arrangement doesn't create an employee-employer, partnership, or joint venture relationship.
13. GENERAL PROVISIONS
- Force Majeure. If either party can't perform obligations due to events beyond their control, performance is excused during that period.
- Assignment. Rights under these Terms may not be transferred without Lumen's prior written consent.
- Updates. Lumen may update these Terms by posting revisions on the Platform or via email. Continued participation indicates acceptance.
- Governing Law. These Terms shall be governed by the laws of Israel, and any dispute shall be heard in the competent courts of Tel Aviv.
- Severability. If any provision proves invalid, other provisions remain effective.
- Survival. Sections 6 (Creative Ownership), 8 (Confidentiality), 8 (Protection of Reputation), 10 (Indemnification), 11 (Limitation of Liability), 12 (Relationship Status), and this Section 13 shall survive termination of these Terms.
- Entire Agreement. These Terms represent the entire agreement between Lumen and you regarding the Program.
By joining the Lumen Creator Program, you acknowledge that you've read, understood, and agree to these Terms and Conditions.